Returns & Exchanges
At True Classic, we want you to look and feel your best, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Whether the fit isn't quite right or you've changed your mind, our streamlined portal makes the process quick and easy.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Choose Your Resolution
Select whether you would like to exchange your item for a different size or color, receive store credit, or get a full refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then securely package your items in the original mailer or a box of your choice.
Ship It Back
Drop your package off at any authorized carrier location; once we receive and inspect your items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing